"I booked Paris Connection for my parents, transfer from Orly to Charles de Gaulle Airport & needed to email a note of gratitude to you & the driver. I just spoke to my mother on the phone & she explained to me how the driver got out of the vehicle at Charles de Gaulle Airport & helped them through the airport to the check-in counter, to help ensure they would make their flight home. Also, I need to thank you for your willingness to keep me updated with what was happening with them via mobile. Your offer to call me & let me know they were safely at the airport & checked-in was more than I expected from a shuttle service. If you could please pass on a huge thanks to him from me, I would greatly appreciate it"